We are proud to offer ITIL Certification Training Classes, the most widely adopted approach for IT Service Management in the world. It provides a practical, no-nonsense framework for identifying, planning, delivering and supporting IT services to the business.

ITIL is the only comprehensive and consistent documentation of IT Service Management best practices. Used by thousands of organizations globally, the entire ITIL philosophy has matured with guidance contained within the Information Technology Infrastructure Library books and the supporting professional certifications.  ITIL embodies best practices for IT Service Management and has been developed in recognition of organizations’ growing dependency on IT.  ITIL advocates that IT services must be aligned to the needs of the business and support the core business processes. It provides guidance to organizations on how to use IT as a tool to facilitate change, transformation and growth within the business. The ITIL best practices are currently detailed within five core publications which provide a systematic and professional approach to the management of IT services, enabling organizations to deliver appropriate services and continually ensure they are meeting business goals and delivering benefits.

 

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